Job brief:
We are looking for an enthusiastic and dedicated Community Manager to join our team. The ideal candidate will play a key role in building, engaging, and managing our community of guests. This role requires a passion for community building, events management, and enhancing guest experiences, as well as strong organizational and communication skills.
Key Responsibilities:
- Build and engage a strong guest community.
- Plan and promote events and activities.
- Ensure excellent guest experiences and gather feedback.
- Collaborate with marketing to boost brand visibility.
- Train staff and create a positive work environment.
- Track and report community performance.
Requirements:
- Experience in community management or a similar role.
- Strong communication and event planning skills.
- Ability to manage guest relations and solve issues.
- Knowledge of social media marketing.
- Data analysis skills for community metrics.
- Degree in Marketing, Hospitality, or related fields preferred.
